Shipping policy

General Information We are pleased to offer shipping to the United Kingdom. Please read our shipping policy carefully to understand how and when your order will be shipped. Orders are processed within 1-2 business days. Once your order is processed, it will be shipped via any of the options below. 

• DPD Next Working Day (Order by 2pm) - £5.99
• Royal Mail Tracked 24 - £4.95
• Royal Mail 48 - £3.95
• Free shipping on orders over £100

Tracking Your Order Once your order has been shipped, you will receive an email with tracking information so you can monitor the delivery status of your package.

Delivery Issues If your package is delayed or you experience any issues with delivery, please contact our customer service team at customersupport@htkill.com for assistance.

Incorrect Addresses Please ensure that you provide the correct shipping address at checkout. Hard To Kill is not responsible for packages delivered to an incorrect address provided by the customer.

Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us immediately at Contact Us page so we can resolve the issue.